Click here for Calming Heat™ Back Wrap tips video
Click here for Calming Heat™ Back Wrap instruction manual
FAQs
How should I wash the Back Wrap?
The Back Wrap is not machine washable and should only be spot cleaned with a damp cloth.
What is the waist size of the Back Wrap?
The wrap itself extends to fit up to a 46" waist. The Back Wrap also comes with an extender to add another 8 inches.
What is the sizing for both the relaxed and inflated Back Wrap?
Relaxed thickness is 1.5"
Max Thickness is 5" when inflated fully
Why doesn’t my Back Wrap feel hot enough?
Please ensure that the controller of the Back Wrap is facing away from your body. Using it on the opposite side will make the pad feel substantially cooler.
What should I do if my controller won’t turn the wrap on?
Unplug the chord from the outlet, wait 10 seconds, and plug the unit again to reset it.
What if I leave my back Wrap on by accident?
Back Wrap comes with a 2-hr. auto-off heat feature and a 15 min. auto-off for the vibration, and traction features.
Pro Tip:
To optimize the power of the clay beads, fold the unit in half and allow the Calming Heat™ to run on the high setting for 2 minutes before each use. Apply the lighter grey side to your body and adjust heat as needed.
Click here for Calming Heat™ Sauna Wrap tips video
Click here for Calming Heat™ Sauna Wrap instruction manual
FAQs
Where should I use the Sauna wrap?
The sauna wrap can be placed on any heat resistant surface. Since you will be laying down, make sure you are comfortable by adding a bolster or a pillow for extra cushion.
Where should I wear when using the Sauna Wrap?
Wearing long sleeves, long pants, and socks while in the Sauna Wrap is recommended. You may also line the blanket with a thick towel to help absorb any sweat released during use.
How should I clean the Sauna Wrap?
Keeping a dry towel handy to absorb any sweat left behind after each session is suggested. Use a nontoxic disinfectant wipe or spray to sanitize the blanket. Nontoxic disinfectant sprays are gentle and non-abrasive to the blanket and are effective at removing bacteria. Leave the blanket open to dry and cool down completely before folding and packing away.
Why doesn’t my Sauna Wrap feel hot enough?
Please ensure that the product is pre-heated before use. Set the heat level to 8 for 5-10 minutes before use.
What should I do if my controller won’t turn the Sauna Wrap on?
Unplug the chord from the outlet, wait 5 minutes, and plug the unit again to reset it.
What if I leave my sauna Wrap on by accident?
The sauna blanket comes with an auto-off heat feature. Depending on your timer selection, the sauna will run for 15-minute increments to a maximum of 1 hour, before powering off.
Click here for Calming Heat™ tips video
Click Here for Calming Heat™ instruction manual
FAQs
What is the pad made out of?
It is pad itself is made out of 100% polyester fiber, and it is filled with clay beads
How should I wash the pad?The pad is not machine washable, and should be spot cleaned only with a damp cloth
What are the dimensions of the pad?
The pad is 24 inches long x 12 wide
What should I do if my controller wont turn the pad on?
Unplug the chord from the outlet, wait 10 seconds, and plug the unit again to reset it.
Can I fall asleep with the pad on?
No, for safety reasons, no one must lean on, or fall asleep on the pad. Falling asleep with the pad on can cause burns and be a potential fire hazard.
Can I use this product on kids?
No, this product is not intended for use on children.
What happens if I leave my Calming Heat™ on by accident?
Calming Heat™ comes with a 2 hr auto off feature (both basic and deluxe units) and a 15 minutes auto off for the vibration feature on the deluxe unit.
Click here for Calming Heat™ Neck Wrap tips video
Click here for Calming Heat™ Neck Wrap instruction manual
FAQs
How do I turn my Neck wrap on?
Press and hold heat and or massage button for 3 seconds. Quick press to change setting.
Why doesn’t my Neck Wrap turn on?
To power on your device, press and hold the heat or massage button for 3 seconds until light turns on. Quick press to change heat and or massage settings.
Why doesn’t my Neck Wrap feel hot enough?
Please ensure that the controller of Neck Wrap is facing away from your body. Using it on the opposite side will make the pad feel substantially cooler.
What do I do if my heating pad unexpectedly shuts off or won’t turn on (not including auto-off)?
The Calming heat ™ Neck Wrap comes with built-in overheat protection. If both buttons are blinking red, unplug the unit from the outlet and wait 5 minutes. Plug adapter back into the outlet and power the unit on again.
What if I leave my Neck Wrap on by accident?
Neck Wrap comes with a 2 hr. auto-off heat feature and a 15 min. auto-off for the vibration feature on the (deluxe model).
Can I sleep with my Neck Wrap?
No one must lean on or fall asleep with the pad on. Falling asleep with the pad on can cause burns and be a potential fire hazard.
Can I the Neck Wrap if I have a medical device?
Please consult with your physician prior to using all Calming Heat products.
Click here for Calming Heat™ Flexi Wrap
Click here Calming Heat™ Flexi Wrap tips video
FAQs
How do I turn my Flexi wrap on?
Press and hold heat and or massage button for 3 seconds. Quick press to change setting.
Why doesn’t my Flexi Wrap turn on?
To power on your device, press and hold the heat or massage button for 3 seconds until light turns on. Quick press to change heat and or massage settings.
Why doesn’t my Flexi Wrap feel hot enough?
Please ensure that the controller of Flexi Wrap is facing away from your body (Page #4, Image 2). Using it on the opposite side will make the pad feel substantially cooler.
What do I do if my heating pad unexpectedly shuts off or won’t turn on (not including auto-off)?
The Calming heat ™ Flexi Wrap comes with built-in overheat protection. If both buttons are blinking red, unplug the unit from the outlet and wait 5 minutes. Plug adapter back into the outlet and power the unit on again.
What if I leave my Flexi Wrap on by accident?
Flexi Wrap comes with a 2 hr. auto-off heat feature and a 15 min. auto-off for the vibration feature on the (deluxe model).
Can I sleep with my Flexi Wrap?
No one must lean on or fall asleep with the pad on. Falling asleep with the pad on can cause burns and be a potential fire hazard
Click here for Calming Heat™ Knee Wrap tips video
Click here for Calming Heat™ Knee Wrap instruction manual
FAQs
Why doesn’t my Knee Wrap feel warm enough?
Please ensure that the controller of Knee Wrap is facing away
from your body. Using it on the opposite side will make the pad feel substantially cooler.
What do I do if my heating pad unexpectedly shuts off or won’t turn on (not including auto-off)?
If this occurs, simply unplug the unit from the outlet, wait
3 minutes, and plug it back in.
What if I leave my Knee Wrap on by accident?
Knee Wrap comes with a 1 hour auto-off heat feature.
Can I sleep with my Knee Wrap?
No one must lean on or fall asleep with the pad on. Falling asleep with the pad on can cause burns and be a potential fire hazard.
Click here for Calming Cozy™ tips video
Click here for Calming Cozy™ instruction manual
FAQs
What do I do if my Calming Cozy™ unexpectedly shuts off or won’t turn on (not including auto-off)?
If this occurs, simply reset the unit by unplugging it from the outlet, waiting 3 minutes, and plugging it back in.
What if I leave my Calming Cozy™ on by accident?
Calming Cozy™ comes with a 2 hour auto-off heat feature for the heat, and a 15-minute auto-off for the massage.
Can I sleep with my Calming Cozy™?
No, you should not apply your body weight or stand on the pad. Falling asleep with the pad on can cause burns and be a potential fire hazard.
